How BITE+ works
BITE+ is a paid membership that gives you benefits on qualifying BITE orders. The plan, price and benefits are shown in the app before you join. By joining, you agree to recurring charges and to these terms, which form part of the BITE terms and conditions.
Duration and frequency of charges
You're charged when you join (or when your free trial ends) and then automatically at the start of each monthly period, until you cancel. If a charge fails, we may try again or use another saved payment method. Your benefits pause until payment succeeds.
Cancelling your BITE+ membership
You can cancel any time in the app. Your benefits continue until the end of the period you've paid for. Charges already made are not refunded, except where the law requires. Report any charge you didn't authorise to support@biteapp.co.za within 60 days.
Promotions and offers
BITE+ benefits may be combined with other promotions at BITE's discretion. Benefits apply only in cities where BITE operates.
Free trials
Free or discounted trials are available once per person. When a trial ends, your saved card is charged automatically unless you cancel before it ends. We remind you before this happens.
Who can join
BITE+ is available only to BITE account holders aged 18 or older. Each membership is for one person and can't be shared.
Changes to BITE+
BITE may change BITE+ prices, benefits or availability. We'll give you at least 30 days' notice of a price increase, and you can cancel before it applies. If BITE ends BITE+, you'll get a pro-rated refund for the unused part of your paid period.
Changes to these terms
We'll tell you about important changes in the app or by email. If you keep your membership after a change takes effect, the updated terms apply.
Transfer of rights
BITE may transfer its rights and obligations under these terms to another company in its group or to a buyer of the business, without reducing your rights.
Disclaimer
BITE+ is provided "as is" and "as available". We don't guarantee that benefits will be available at all times or at every restaurant.
Contact us
For questions about BITE+, go to Help in the app or email support@biteapp.co.za.